FAQ

We value your feedback/compliment/complain. It will definitely help us to serve you better!

Thank you so much for reaching us. We will get back to you as soon as possible. Hopefully we can make a positive impact together!

Please email your proposal to: hello@avocadian.com

We provide refund and replacement if you are not entirely satisfied with your purchase.

Welcome to Avocadian Channel 🙋‍♀️🙋‍♂️

🥑 Why Avocadian Channel
1) receive the latest news/update/story,
2) avocado knowledge and information,
3) EXCLUSIVE PROMO!
4) polls: vote for Avocadian’s future!
5) witness avo journey of making Malaysia PROUD!

🙆‍♀️ Thank you so much! Your good review will help Avocadian to sustain this pandemic!

AvoCARE is a charitable membership program. It is a meaningful system that benefits you and our community by donating part of our profit to charity organizations. Avocadian donate 10 cents on your behalf for every avo-goodness sold (AvoShake = in-store + Beep | Avocado Fruits = Beep). Every little helps! Together we make the world a better place!

Effective on March 2021.

Effective on March 2021.

100% of the donation goes to Avocadian in-house charity initiatives or charitable NGOs/ Foundations to support their effort in environmental/wildlife/social activities.

Yes and No. Yes for Fave Pay, others we will let you know.

Delivery/Online order is not included in this program at the moment.

No. It’s a free lifetime membership. Love and care are priceless.

Kindly fill in the Registration Form & follow us on Social Media.

1. In-House Delivery – preferred
   • AvoPuree only
2. Beepit – preferred– 10% Commission 😊
3. Shopeefood
   – 25% Commission 😐
4. Grabfood- 30% Commission 😔
5. Foodpanda- 32% Commission 😢

Contact Avocadian
– AvoPuree
– AvoShake Weekly Plan

Contact Delivery Partner
– Beepit
– Airasiafood
– Grabfood
– Foodpanda
– Hungry
– DeliverEAT
– Maybank

Yes.

Contact Avocadian
– AvoPuree
– AvoShake Weekly Plan

Contact Delivery Partner
– Beepit
– Airasiafood
– Grabfood
– Foodpanda
– Hungry
– DeliverEAT
– Maybank

Daily: 10AM – 10PM

📍Subang SS15
B10, Jalan SS 15/4d, SS 15, 47500 Subang Jaya
+6011-10242963

📍Damansara Uptown
81, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya
+6011-65420707

📍Bangsar Telawi
36, Jalan Telawi 4, Bangsar, 59100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
+6011-65240703

Offline stores 

• Cash
• E-wallet (Boost, GrabPay, Maybank QR,  Touch ‘n Go, WeChat Pay, AliPay, Fave Pay, ShopeePay.)
• Credit / Debit Card ( Visa , Mastercard , American Express) 

Our AvoTarts are freshly made everyday in batches to ensure quality and consistent results. This is also done to avoid oxidation of our avocado filling which incorporates a large amount of Avocados for you to enjoy. It is available in-store and delivery.

We only use the best avocados available in the season. Our avocado seeds are best quality too. We ensure all seeds are in good condition and will select the good size and good looking seeds to boost up your success rate.

Yes. Your AvoShake is made with 100% natural ingredients only. NO PRESERVATIVES.

We only use the best avocados available in the season.

Regular: ~400 ml
Large: ~ 500 ml

Your AvoShake is freshly made on the spot, please consume them as soon as possible. If you want to have it for later, kindly keep it in the chiller to last up to 12 hours. Never leave it at room temperature for more than 2 hours, if the drink tastes eggy or smells bad, please discard it immediately. Too short? This is why you choose Avocadian right? 100% NATURAL!

Note: 2 hours or more are subjected to change in taste due to oxidation process ( remove the top brown layer and mix the shake well )  

Yes. It can be Vegan/Keto friendly! Although we add a low amount of organic brown sugar in some of the flavors, you may request for sugar-free version, or replace the fresh milk with: 1) organic almond milk; 2) organic soy milk; 3) plain water/smoothie. 

For delivery order, just let us know your special request on the “Item/Order/Delivery Note”.

Yes! While the AvoShake contains low amount of organic cane sugar and no solid ice, you may always request for less/no sugar or less/non-cold version.

For delivery order, just let us know your special request on the “Item/Order/Delivery Note”.

Note: We recommend the default version for customers without dietary specific needs.  

All our menu items have a unique taste and combination. 

Ranking of drinks (based on sales):

• • Original Avoshake (Overall health and beauty in a cup) 
  • AvoDates               ( High fiber body cleanse ) 
  • AvoCoco                ( Chocolate Indulgence) 
  • AvoBee                  ( Immune system ) 
  • AvoBerry               ( Eyes, skin & hair nourishment ) 
  • AvoBanana            ( Good night’s sleep )  
  • AvoOrea                ( The classic crunchiness )
  • AvoQueen             ( Royal beauty secret) 
  • AvoMatcha            ( Extra anti-aging)

Each flavor has its own fans!

Pure fresh milk is our all-time favourite! You may go for almond/soy milk if you’re lactose intolerance or on special diet.

We recommend 2 years and above.

You may check the menu on our delivery platform:

No. Here is a list of Avoshakes that has natural sweetness:

• AvoDates (Avocado + Dates)
• AvoQueen ( Avocado + Papaya + Manuka Honey )

Close to none:

• AvoBee    ( Avocado + Honey)
• AvoBanana    ( Avocado + Banana)

Yes , we have toppings you can add-on to triple your nutritional intake and boost added goodness . This is suitable as a post-work out drink or evening drink. 

Below are the list of topping available: 

• Brain Booster   (8-in-1)
• Beauty Booster (9-in-1) 
• Avocado chunks 
• Almond chunks 
• Cashew chunks 
• Raisins 
• Hazelnuts 
• Peanut chunks 
• Chia chunks 

1. In-Store (any quantity)
2. Delivery

1) Damansara Uptown: 81, Jalan SS21/37, 47400 Petaling Jaya

2) Subang Jaya SS15: B10, Jalan SS15/4d, 47500 Subang Jaya, Selangor

3) Bangsar Telawi: 36, Jalan Telawi, Bangsar, 59100 Kuala Lumpur

The storing method is according to the ripeness of the avocado: 

• Ripe Avocados
  • Room temperature (it will be over-ripe in 1-2 days),
  • Refrigerator (can be stored for 2-3 days)
• Half-ripe Avocados 
  • Room temperature (ripe in 1-2 days),
  • Refrigerator (can be  stored for 4-6 days)
• Unripe Avocados
  • Room temperature (2-3 days to ripe),
  • Refrigerator (can be stored for 7-14 days)

The size of avocados are M-size. However, the size will slightly vary batch by batch. Please rest assured that we only aim to provide the best quality avocados to our customers at all times.

If the avocado is rotten, or there is a strange, sour or foul smell, please discard the whole fruit.

However, If there is partial damage (e.g. bruise), discard the damaged part, and try the other beautiful parts first. If it tastes weird, please discard the whole fruit.

Note: Rotten fruits are eligible for 3 days easy replacement. (Replacement Policy)

Avocado Fruit is entitled to 3 Days Replacement Policy for rotten avocados. Overripe/Bruised avocados are excluded.

1. Take photos of the problematic avocados as soon as it’s cut.
2. Reach us via Facebook/Instagram/WhatsApp 0106540235.
3. The team will review the replacement request.

We source the best avocados from Australia, Mexico, and United States.

This is a misconception of many Malaysians. To be frank, Australian avocados are the safest bet for consumers who haven’t met Avocadian yet. It is like we’re staying Malaysian durians are the best, apparently not all durians here are Musang King. The best avocados are actually from Mexico (the origin of avocado), but it really depends on the farm, season, weather, soil etc.

100% Pure AvoPurée contains nothing but 100% pure premium avocado pulp.

Signature Superfood AvoPurée contains premium avocado pulp (99%), pure honey, fresh lemon, and sea salt. They are science-backed superfoods highly recommended by nutritionists and vegetarian friendly!

Yes. Your avocado purée is made with 100% natural ingredients only.

Put your avocado purée at room temperature for 5 hours and see what happens. Dangerous Dispose

After the sachet is cut open, the surface of the purée will start turning brown slowly when in contact with air. (due to oxidization, like a normal avocado/apple)
Natural Safe to Eat

Sometimes there are a few visible brown fibers in the purée. Natural Safe to Eat

Signature Superfood AvoPurée is not suitable for infants below 12 months of age as it contains pure honey. We recommend 100% Pure AvoPurée as your baby’s best first food.

If you’ve never eaten avocado before or dislike its original flavor, we highly recommend Signature Superfood. Go for 100% Pure if you love avocados or it’s for your infant below 12 months of age.

Definitely, you can start with half box of AvoPurée.

In case you’re worried about how does it taste, you may:

Read our reviews on Facebook (4.9/5) and Google (4.8/5)
Signature Superfood: Read the ingredient list and make it yourself at home (no secret)
100% Pure: Purchase an avocado at any local store, the chances are our is tastier.

However, don’t you agree the nutrition is more important than the taste? =)

Each AvoPurée box comes with a 1-month avocado supply with 30 daily sachets. Consume one (up to 2) sachet every day consistently for better health results.

The most convenient and easiest way is to eat it directly. Alternatively, you may spread it on toast, mix into your smoothie, or use it as a healthy dip for snacks and wholesome salad dressing. Get creative!

Please always keep your purée in the freezer and it can last up to 2 months. Never leave it at room temperature for more than 30 minutes. Too short? This is why you choose Avocadian right? 100% NATURAL!

Yes. Previously the avocado puree are kept in jars but now we keep them in sachets to achieve more advantages:

1) avoid oxidization
2) more convenient to consume
3) more accurate serving size
4) more consistent consumption
5) same quality but cheaper price!

Full Box AvoPurée
– Klang Valley (FREE)
– Others (RM25)

Half Box AvoPurée
– Klang Valley (RM10)
– Others (RM25)

We delivery every Wednesday and Saturday. If you’re not available on these days please let us know and we would make a special arrangement for you.

Kuala Lumpur:

All areas.

Selangor:

All, EXCEPT: 42940, 43950, 43950 – 45000, 45100 – 45700, 48000 – 48390, 49000.

Other States

Penang, Ipoh, Seremban, Melaka, Johor Bahru, Perak, Kedah, Kulai, Batu Pahat, Muar and other majar cities and township.

If you’re unsure, please feel free to contact us.

Email: hello@avocadian.com /
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